KPKO Privacy Policy — Our Commitment to Protecting Your Data & Complete Transparency

This Privacy Policy applies to the kpko (kpko.click) platform and all associated digital services. When you register, play games, or make payments on kpko, you share certain information with us. This document clearly explains how we use and protect that information.

Kpko believes data protection is not merely a legal obligation — it is a fundamental responsibility to our players. We follow the core principles of GDPR and operate in alignment with Bangladesh's Digital Security regulations.

If any questions come to mind while reading this policy, feel free to ask our support team — we're happy to walk you through everything in plain, simple language.

Kpko only collects data that is genuinely necessary to provide its services. Requesting unnecessary information goes against our policy.

A. Information Collected at Registration

• Full Name — as per National ID.
• Date of Birth — For age verification (18+).
• Mobile Number — for registration and OTP verification.
• Email Address — for account communications.
• Address — As part of the KYC process.

B. Information Collected During Identity Verification (KYC)

• Copy of national ID card or passport.
• Selfie or live photo (in certain cases).
• Proof of address — utility bill or bank statement.

C. Automatically Collected Data

• IP address and device information.
• Browser type and operating system.
• Time spent on site and pages visited.
• Betting and gaming history.
• Records of deposits and withdrawals.

Every piece of data is collected for a specific purpose. kpko never hoards data — it is deleted once the purpose is fulfilled.

Kpko's marketing team never uses your betting history or transaction data for advertising purposes. If you no longer wish to receive promotional emails, you can unsubscribe at any time.

Kpko never sells your personal data. However, limited information may be shared with trusted partners solely for the purpose of providing our services.

• Payment Processor (bKash, Nagad, Rocket, etc.) — solely for the purpose of processing transactions.
• KYC Service Provider — for identity verification.
• Game Provider (Pragmatic Play, Evolution Gaming, etc.) — for the purpose of operating games.
• Cybersecurity Firm — for fraud detection.

All of these partners operate under strict confidentiality agreements and may not use your data for any other purpose without kpko's authorization.

Kpko follows the highest industry standards to protect your data — not just in words, but with technical safeguards that keep your information truly secure.

• AES-256 Encryption — The same technology used in banking.
• SSL/TLS 256-bit — all site communications are encrypted.
• Two-Factor Authentication (2FA) — added protection at login.
• Firewall & DDoS Protection — protection against external threats.
• Regular Penetration Testing — By third-party security experts.
• Data Masking — masking sensitive information in logs and reports.
• Limited Access — only authorized personnel have access to the data they need.

No technology is 100% secure. In the event of a security incident, kpko will notify affected users within 72 hours and take immediate action.

Kpko uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality and your overall experience.

Disabling essential cookies may cause certain features of the site to stop working. Optional cookies can be turned off from your browser settings.

Kpko does not retain data longer than necessary. Data is stored and deleted according to the following schedule:

• Account Information — for the duration of the active account and 5 years after closure.
• Transaction Records — Up to 7 years where required by law.
• KYC Documents — 5 years after account closure.
• Support Conversations — 2 years.
• Analytics Data — Up to 2 years in anonymized form.
• Marketing Preferences — Deleted immediately upon unsubscribing.

You have full control over your personal data at kpko. You may exercise the following rights at any time:

• Access — Request to view what information we hold about you.
• Rectification — update any incorrect or outdated information.
• Erasure — Exercise your "right to be forgotten".
• Processing Restrictions — Restrict how your information is used for specific purposes.
• Data Portability — export your data in a machine-readable format.
• Objection — object to marketing or profiling.

To exercise any of these rights, email support@kpko.click. kpko typically responds within 30 business days.

If you have any questions or concerns about this Privacy Policy, please contact our data protection team:

• Email: support@kpko.click
• Live Chat: Live chat on kpko.click (24/7)

When kpko makes significant changes to this policy, you will be notified via email and an in-platform notification. Notice will be given at least 30 days before any changes take effect.

Continued use of kpko after a policy update will be considered acceptance of the revised policy.